Privacy policy

The protection of personal data is very important to us. Therefore, we process your data exclusively on the basis of legal regulations. In this privacy policy, we inform you about the most important aspects of data processing within our website.

Contact us: If you contact us via the form on the website or via email, your contact details will be stored so that we can process your request in the event of subsequent questions. We will not share your data without your consent.

Personal data processing

Service companies can only provide services that are offered quickly and economically with the help of electronic data processing, and for that we need personal data. This is also the case if we want to get in touch with you or if you would like us to consult you. The collection, processing and use of this data is generally regulated by law. During all visits or access of users to our network destination, and when downloading information from our site, information about these processes is created and stored in a file on our server. No personal information will be collected. The data is stored anonymously and, therefore, without personal reference. These data are collected for data security protection, and for statistical purposes. Once a year, you can request information about your stored personal data free of charge. Any additional request in the same year period will be charged. In addition, you may request a correction of the data if it is inaccurate or incomplete. You may request the deletion or blocking of your data if its collection, processing or use has been proven to be inadmissible or no longer necessary. To exercise these rights, use the contact information provided in the legal notice.

IP anonymization

On this website we use the function "IP anonymization activation". As a result, Google will shorten your IP address in advance in the Member States of the European Union or in other countries party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address assigned by Google Analytics as part of Google Analytics will not be merged with other Google data.

Statistical evaluation / monitoring

The following goal-oriented cookies are used to statistically evaluate the use of our website.

Personalization tracking

The cookie is used to display custom page suggestions. This does not store IP numbers. As part of a website visit, the following data is collected using a pixel integrated into each website:

  • Invited page internal ID
  • Invited page attributes
  • Categories of the accessed page
This information will not be disclosed.

Use of cookies

Our website uses so-called cookies. These are small text files that are stored on your device using a browser. They do no harm.

We use cookies to make our offer easier for the user. Some cookies remain stored on your device until you delete them. You can find instructions on how to delete cookies in the browser instructions. Cookies allow us to identify your browser for your next visit.

If you do not want this, you can set your browser to notify you when cookies are set and only allow it in certain cases.

Disabling cookies may limit the functionality of our website.

Using Google Analytics

This website uses Google Analytics features for web analytics purposes. The supplier is Google Inc., 1600 Parkway Mountain View Amphitheater, CA 94043, USA.

Google Analytics uses cookies.

When you visit this website, cookies are used to generate data that Google collects and processes. You can prevent this by downloading and installing the browser add-on available at the following link:

For more information about the processing of user data in Google Analytics, please see the Google Privacy Policy:

Alternatively, you can prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie will be set to prevent the collection of your data during future visits to this website.

Remarketing / Retargeting

This website uses so-called "retargeting tags". The “retargeting” tag is JavaScript program code, which is found in the source code of this website. When a user visits one of the pages containing the retargeting code, the online advertising provider (e.g. Google) places a cookie in the user's Internet browser and then links that user to the corresponding list of retargeting audiences. This cookie is used to launch retargeting campaigns (“Interest-Based Advertising”) on other websites. These are the services of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, hereinafter “Google”). Google uses cookies stored on your computer to analyze the user's use of the website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google then shortens the IP address by the last three digits in its records, so that further use of that IP address is no longer possible. Google complies with the US Safe Harbor Privacy Policy and is registered with the US Safe Harbor Program of the Department of Commerce. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website usage for webmasters and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Third parties, including Google, place ads on websites on the Internet. Third parties, including Google, use stored cookies to serve ads based on previous user visits to this website. Google will never associate your IP address with other data on Google. Data collection and storage can be canceled at any time, which will have an effect in the future.

Links to other websites

This network destination contains links to other websites (so-called external links). We have no control over whether the operators of other websites comply with data protection regulations.

Security of personal data

The personal information exchanged between you and us through our website is transmitted through state-of-the-art links. All used IT systems are protected from unauthorized access to security systems, and employees are committed to data confidentiality. However, Hotel Mediteran has no influence on the transmission of data via the Internet and therefore cannot rule out the misuse of third party access. The transmitted data is stored for further processing.

Disagreement with data collection / control

If you do not allow us to use cookies, certain features and pages will not work as expected. Cookies that are already on your computer can be deleted at any time. You can find the procedure in the browser instructions.

Our data processing is based on the legal provisions of Article 96, paragraph 3 of the TKG and Article 6, paragraph 1 lit. (consent), as well as GDPR recital 47 (legitimate interest).

However, you have the right to information, corrections, deletions, restrictions, data transfers, disagreements and revocations. If you believe that your right under personal data protection law has been violated, or that any of your privacy requests have been violated, you can contact the competent authority. In Austria it is the Datenschutzbehörde, and in Croatia it is the Personal Data Protection Agency (AZOP).

Privacy policy for the use of social networks

Facebook: Facebook pages (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are embedded on our site. You can recognize Facebook add-ons by the Facebook logo or the "Like" button. If you visit our website with such an add-on, your browser establishes a direct connection with Facebook’s servers. Facebook uploads the content of the plugins directly to your browser and uploads it to the website. Through this plugin integration, Facebook receives information that you have accessed the appropriate page of our network destination. If you have a Facebook account, are logged in to Facebook while visiting our website, or store Facebook cookies on your computer, Facebook may assign a visit to your Facebook account. If you interact with plugins, for example, by clicking the “Like” button or leaving a comment, the relevant information is sent from your browser directly to Facebook, where it is stored, and - depending on your Facebook profile settings - can be displayed on your Facebook profile. If you do not want Facebook to save this information, log out of Facebook before visiting our website, or delete Facebook cookies. For more information about the purpose and scope of data collection, further processing and use of data by Facebook, as well as your associated rights and settings options to protect your privacy, see Facebook's privacy policy:

Google Maps: To view maps, maps, etc. We use maps from Google Maps (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). If you use this platform, you will be directly connected to Google's servers, and you will transfer the data, IP address, location data and all other data to Google. By using this service, you automatically accept Google's data policies:

Data storage duration

Hotel Mediteran collects and uses personal data to provide you with an optimal range of services and to inform you about new products. If you are not interested in them, you can always inform us via the contact details in the legal notice.

Data stored with us - including personal data - is stored as long as it complies with the legal obligation of storage or is appropriate for the fulfillment of our services.